POLICIES

SOUTH BEACH INN

POLICIES & PROCEDURES

RESERVATION REQUIREMENTS:  At time of reservation, first night’s stay plus 13% occupancy tax is charged to credit card as a guarantee for your reservation.  This is the advance deposit guarantee for your full stay.

CHANGES: If Guest makes a change in the date of arrival or departure there is a $25.00 administrative fee.  Changes must be made more than 7 days prior to arrival date and can only be made if room is available.

CANCELLATIONS: Reservations cancelled more than 7 days prior to arrival date receive refund of deposit minus $25.00 administrative fee; reservations cancelled less than 8 days prior to arrival forfeit the full advance deposit guarantee. The cancellation forfeiture shall not be waived for any reason.  At check in, no reduction in length of stay or number of rooms booked may be made.

DAMAGE/SECURITY DEPOSIT:  A damage/security deposit of $50.00 per unit is required of all guests who pay with cash.  If stay is paid via credit card, credit card is on file in case of damages.  Please adhere to the following to avoid penalty charges.

a. No damage/loss to property or its contents, beyond normal wear and tear. 
b. Keys are returned at check out. Unreturned keys are charged at $10.00 each.
c. No linens, towels, or other items are lost or damaged.

d. No cigar, pipe, or cigarette smoke in property.

f.  All provisions of this agreement are adhered to in full.

CONFIRMATION:  Confirmation of the reservation will be e-mailed to Guest(s) upon receipt of advance deposit guarantee. Please read the confirmation for accuracy of dates, number of adults and/or children and accommodations. Pay close attention to the number of persons (Adults/Children) on the confirmation! Occupancy is limited to REGISTERED GUESTS ONLY.  MAXIMUM OCCUPANCIES ARE STRICTLY ENFORCED.  Absolutely no visitors are allowed without prior written consent by South Beach Inn. In the event of unregistered visitors on property your security deposit and rent will be forfeited and you will be asked to vacate immediately.

AGE REQUIREMENTS: Guests under age 18 unaccompanied by a parent or legal guardian will not be permitted to register and will lose all funds paid to South Beach Inn.  Any reservations made under false pretenses will result in loss of advance payments and possible removal of guest from rental unit. 

CHECK-IN: Check-in is 3 - 6 PM, at 120 E. Jupiter Lane, South Padre Island, TX. If you plan on arriving after hours contact our office for special arrangements.

CHECK-OUT: Check-out time is 11am.  All keys must be returned to our office. Late check-outs may be available for an additional charge.  Please contact our office to make arrangements. Agent will not be responsible for items left or lost in the unit after check-out.  Unapproved late check outs will be charged at $25 per hour, plus 13% tax.

KEYS: There is a $10.00 charge for any lost keys not returned to office.

GUESTS/VISITORS: Guest’s reservation is confirmed for the number of guests listed. Guest and all visitors are subject to immediate eviction or additional charge if there are more guests on the Property than stated above. The Guest must ensure that children are supervised at all times.

PARKING: Guest is advised of parking options and allowed parking places upon arrival. Tents, campers, or motor homes are not permitted in any of our properties.  For boats & motorcycle trailers, please get prior approval.

NO SMOKING: The Property is non-smoking! However, if guests must smoke, please do so in the balcony or patio areas. If the smell of smoke is detected inside unit upon inspection, guest will forfeit full damage deposit.  Guests smoking indoors are subject to immediate eviction with no refund of rent or deposit.
TELEPHONE/INTERNET SERVICE: South Beach Inn has free local phone service & WIFI internet service. 

PETS:  Pets are allowed in efficiencies only, not in suites.  Additional fees & deposit apply.

LOST OR STOLEN: South Beach Inn is not liable for lost or stolen belongings of Guest from Property during rental period. If items of the Guest or Guest’s visitors are lost or stolen, Guest should advise the appropriate authority first of the lost or stolen items. Items remaining may be returned to the Guest at the Guest’s expense, or disposed of at the discretion of South Beach Inn.
EXCESSIVE CLEANING: If Property is left extremely dirty after departure, an excessive cleaning fee is deducted from the security deposit. The added charge is $25.00 per hour, and is deducted from security/damage deposit.

TOWELS & LINENS: Towels & linens are provided for in-room use only.  Towels are not to be used as beach towels, pool towels, or clean up towels.  Guests must provide their own beach & pool towels.

DEFICIENCIES: All properties are carefully inspected by our staff prior to your arrival, however deficiencies can still occur. Should you have a problem, please report it to our office as soon as it is discovered, any time night or day. We will make every reasonable effort to correct the problem in a timely manner. However, deficiencies such as appliance or other malfunctions, cleaning problems, or utility problems do not justify a refund.

POOL:  There are certain risks and dangers inherent in the use of pools, especially regarding children, the elderly, and anyone with health concerns. When using the pool, remember to use good judgment, and use special caution upon entering and exiting. Use of the pool is entirely at your own risk.  Our pools are serviced and pH readings are taken on a regular basis for your safety.  ABSOLUTELY NO DIVING.  NO LIFEGUARD ON DUTY. 

ACCESS:  Access shall be granted for services; exterminator (once per month). In addition, access shall be granted to service providers and owners as needed for necessary and emergency maintenance and repairs.

CHECK OUT PROCEDURES:  Complete the following for check out:

A.       Wash & put away any dishes.

B.       Place all towels in bathtub.

C.      Turn off air conditioning unit.

D.      Place all trash in garbage can.  Ask for additional trash bags if needed.

E.       Leave no litter or cigarette butts at front or back door.  

F.       Property should be left neat and in order, at least broom clean (generally, same condition as when Guest(s) arrived).

LIABILITY: This property is privately owned and managed, and every effort is made by the owners to keep the property in a well-maintained and safe condition. As such, the owners are not responsible for and will not be held liable for any accidents, injuries, illnesses or deaths that may occur to the guest, guest’s family, invitees, or to any person entering the premises. Guests agree to indemnify, defend and hold South Beach Inn and its owners harmless from any and all claims or assertions of every kind and nature.

ACTS OF GOD/CONSTRUCTION NOISE: Neither South Beach Inn or its owners shall be liable for events beyond their control which interfere with Guest(s) occupancy, including but not limited to Acts of God, acts of governmental agencies, fire, strikes, war, inclement weather, and/or construction noise from nearby sites. NO REBATE OR REFUND will be offered in these circumstances. 

EXPEDITED EVICTION: A material breach of this Agreement by Guest(s) , which, in the sole determination of the South Beach Inn, resulting in damage to the Premises, personal injury to Guest(s) or others, a breach of the peace, a nuisance to others, or a violation of criminal law or local code, shall be grounds for termination of Guest(s) tenancy. Violation of any of the rules contained herein will result in IMMEDIATE EVICTION and forfeiture of rent and security deposit. Any reservation made under false pretense will forfeit advance payments and the party will not be permitted to check-in.